Shipping policy

We aim to dispatch items ordered before 13:00 GMT the same working day. Orders placed after 13:00 GMT will be shipped on the following working day.

Shipping in the UK is free as standard* using Royal Mail 48 services.

Additional charges may apply for upgrades in postal service choice/speed.

International shipping is calculated by weight/content. These orders will be supplied under DAP terms. Local VAT or duties are not charged at the point of sale. Payment will be requested by your local customs authority and is to be paid by the customer before delivery can be completed.

  • ATTENTION: Parcels which are refused or returned due to unpaid tax or duties are not eligible for shipping refunds, additional charges for duties and customs fees may also apply.
    • Once the parcel has been returned to us we will issue a refund for the cost of the goods.
    • Shipping costs will have been used to send you the parcel and cannot be reclaimed by us, therefore the cost of shipping WILL NOT be refunded.
    • In some circumstances, customs processing fees and duties can also be charged back to us and as such will be deducted from your refund. 

 

*(UK orders or Items over 2kg cannot be sent with Royal Mail services, in some cases shipping charges will apply)