International Postage Update - Recent Issues that could be affecting your orders!
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As of 7pm on Friday January 13th 2023 Royal Mail have officially suspended all outgoing international mail.
This means that all mail from the 11th of January has not been collected for processing and any items dispatched in the days prior to these dates will be severely delayed.
We sincerely apologise for the inconvenience this will undoubtedly cause.
If you have a current order open with us please see bellow;
Any orders with courier delivery are unaffected
If your order has "standard international delivery" as the delivery service, these items will not be sent until the issue has been resolved.
We have a couple of options for you;
- If you are in no rush, you don't have to do anything, we have received your order and will dispatch the item as soon as we are able.
- If you are in need of your parts and would like to upgrade your delivery to courier service please get in touch and we would be happy to help.
- Alternatively, if you would like us to cancel and refund your order just let us know and we will get that processed for you.
If your order has already been handed over to Royal Mail;
If your parcel is already in the care of Royal Mail we are unable to cancel, change or refund these orders. Normal delivery service will resume once a solution has been implemented. We sincerely apologise if this is the case.
For assistance or to update/cancel your order please use the "contact us" section of the website and quote your 4 digit order number in the request to help us assist you efficiently.
Further information and updates will be available on the Royal Mail Page